Branch Banking & Bank@Post

Even though the world is changing, it’s nice to know that some things stay the same!

We have nearly 50 years of serving customers in person. While you can take advantage of the convenience of our online and card banking services, unlike many banks we think dealing with real people is still really important.

So if you feel more comfortable talking to a real person that’s fine with us and here are some ways you can bank with us face to face.

Branch Banking

We're very committed to maintaining our Queensland branch network where people will listen to you and you can get real service!

Our friendly branch customer service consultants can also answer your questions, provide quotations and assist you with our wide range of other finance, investment, insurance and banking services to meet your personal or business needs.

Whether you live next a branch or not, our contact centre customer service specialists are on hand to assist with your enquiries and can even arrange for you to talk direct to a particular Branch, Lending Consultant or Business Banker. Simply call our hotline 1300 138 831!


Australia Post has thousands of Bank@Post outlets across Australia~!

It's easy to transact at any Bank@Post office on an Auswide Bank account* that has a linked Auswide Bank Visa Debit Card.

You can make withdrawals# or deposits to your account including cheque deposits^ and loan repayments. Even check you balance! It's easy. Simply present your Visa Debit Card!

Withdraw, deposit, check account balances+:
  • Simply select “savings” and enter your PIN to withdraw, deposit or check account balances on your Auswide Bank deposit or line of credit accounts.
You will then be issued with a receipt for your transaction.

Bank@Post™ and its associated device marks are trademarks (registered or otherwise) of the Australian Postal Corporation (ABN 28 864 970 579) – all rights reserved.

~Not every Australia Post outlet is part of the Bank@Post network.

* Not all Auswide Bank accounts provide Visa Debit Card access. Bank@Post transactions are only available for personal banking.

+ Fees and charges may apply when you use Bank@Post - refer to your account terms and conditions for details.

#Limits apply on withdrawals.

^Cheques made payable to third parties or joint accountholders will not be accepted. Cheques deposited via Bank@Post will normally clear after 7 business days from the date the Cheque is banked at Australia Post. Cheque deposits will only be accepted if they are made payable: in the name of the cardholder; to Auswide Bank for the credit of the cardholder; to Auswide Bank or to Cash.