Visa Secure

Extra protection when shopping online with your Auswide Bank Visa Debit or Credit Card.

Extra online protection with Visa Secure.

Visa Secure is a free service that provides you with extra protection and security when you purchase goods or services from a participating Visa Secure retailer via the internet using your Auswide Bank Visa debit or Visa credit card. Visa Secure was previously known as Verified by Visa.

The Visa Secure service helps authenticate that you are communicating with Auswide Bank during your online shopping transaction.

It can also help verify that it is you who is using your card online - before we authorise the purchase.

What happens when you conduct an online purchase using Visa Secure?

Whenever you make an online purchase with a participating Visa Secure online retailer, you will be prompted to authenticate the transaction.

For some participating merchants, you will receive an SMS Authentication Code to the mobile phone number you have supplied to Auswide Bank.

For other participating merchants you will be prompted online to enter some additional personal information (challenge questions). Upon verification (i.e entering either the SMS Authentication Code or answering the on-screen challenge questions) your purchase can then proceed.

IMPORTANT: For those participating merchants which will only verify an online purchase via SMS. if you have not supplied your mobile phone number to Auswide Bank, or it has changed, your online purchase will be declined. You can provide us with your mobile phone number by contacting an Auswide Bank branch or phoning our Customer Hub.

Where you can shop with Visa Secure?

An ever increasing number of online retailers are becoming Visa Secure merchants to reduce online fraud.

If the online retailer is not yet participating, you can still choose to pay with your Auswide Bank Visa card however your purchase will proceed without the additional level of security that Visa Secure offers.