Apple Pay now available at Auswide Bank

Easy

Apple Pay is easy to use with the devices you use everyday - your iPhone, Apple Watch, iPad, and Mac.

Fast

With Apple Pay, there's no delay, or looking for cards and wallets. There's no touch-and-go, when you tap and pay.

Secure

Paying with Apple Pay is secure and private, as your card details are not stored on your device, or handed over at the point of sale.

Pay faster, easier and more securely with Apple Pay.

Now you can add your Auswide Bank cards to Apple Pay for an easy way to tap and pay.

Add your card to Apple Pay.
Setup is easy.

iPhone

Open the Wallet app and tap the "+" sign.

Apple Watch

Open the Watch app on your iPhone and tap "Wallet & Apple Pay.

Then tap "Add Credit or Debit Card".

iPad

On iPad, go to Settings, open "Wallet & Apple Pay" and tap "Add Credit or Debit Card".

Mac

On your Mac model with Touch ID, go to System Preferences and select "Wallet & Apple Pay".

Then select "Add Card".

How to add a card

Pay safer and faster with Apple Pay.

Paying in stores

Apple Pay is the safer, faster way to pay in stores with your iPhone and Apple Watch. Quickly check out using the devices you carry every day.*

To pay with Face ID, double-click the side button, glance at your screen, then hold iPhone near the reader. For Touch ID, hold your iPhone near the reader with your finger on Touch ID. On Apple Watch, double-click the side button and hold Apple Watch up to the reader.

How to pay in stores with Face ID

How to pay in stores with Touch ID

Paying in apps and on websites

Apple Pay is the easier, safer way to pay in stores, in selected apps and on participating websites with your iPhone, Apple Watch, iPad and Mac.* You can quickly check out using the devices you carry every day. Apple Pay is also the safer and faster way to pay on participating websites and in selected apps because you no longer have to create an account or fill out lengthy forms.


Where to use Apple Pay

Use Apple Pay wherever you see one of these symbols.

* For a list of compatible Apple Pay devices, see support.apple.com/en-au/km207105.

Need some help?

Frequently Asked Questions

  • You can add any Auswide Bank cards, including:

    • Visa Debit Card (Full Access)
    • Visa Debit Card (Limited Access)
    • Low Rate Visa Credit Card
    • Low Rate Mastercard Credit Card
    • Platinum Rewards Mastercard Credit Card
  • For a list of devices Apple Pay is compatible with, please visit https://support.apple.com/en-au/HT208531. iPhone, iPad and Mac devices will need either Touch ID or Face ID in order to use Apple Pay.
  • If your compatible device is lost or stolen:

    iPhone

    If your iPhone has Find My iPhone turned on, you can suspend or permanently remove Apple Pay capability from the device.

    You can also remotely log into the Apple ID to remove all cards from Apple Pay.

    Apple Watch

    You can remotely log into the Apple ID and remove all cards from Apple Pay.

    If I’m still having trouble?

    If your iPhone doesn’t have Find My Phone or you’re still concerned, please call us on 1300 138 831 or call the lost or stolen card hotline on 1300 135 538.

  • When you make a purchase, Apple Pay uses a device-specific number and a unique transaction code. Your full card number is never stored on your device or on Apple servers, and it can’t be shared with merchants. Apple Pay doesn’t keep transaction information that can be tied back to you, ensuring all purchases are private.

  • The same daily transaction limits from your card apply when using Apple Pay.

    Purchases over $100 may not require you to enter a PIN at supported merchants, as your purchase has already been authenticated through Face ID or Touch ID.

  • No, unfortunately we currently only have Visa Debit and Credit Transactions enabled with Apple Pay. EFTPOS transactions, such as Savings or Cheque transactions, may become available at a later stage.

  • Yes, you can add a card to Apple Pay on multiple devices. Your card will need to be added to each device separately.


Dated: December 2020

These terms and conditions are in addition to, and should be read in conjunction with, the Auswide Bank Guide to Banking Services (if you have an Auswide Bank Visa debit card) and the Auswide Bank Visa Credit Card Terms and Conditions (if you have an Auswide Bank Visa credit card). In the event of any inconsistency between these terms and conditions and the Guide to Banking Services or the Auswide Bank Visa Credit Card Terms and Conditions, these terms and conditions prevail to the extent that any inconsistency relates to the provision of and/or access to Apple Pay.

These terms and conditions and Apple Pay's terms and conditions govern the use of Auswide Bank Visa debit cards and Auswide Bank Low Rate Visa credit cards through Apple Pay. These terms and conditions apply when you load your Auswide Bank card onto Apple Pay on your Apple device. The terms and conditions that apply to your Auswide Bank card and contactless readers also apply to the use of your Auswide Bank card details through Apple Pay.

Using Apple Pay

Your Auswide Bank credit card or debit card can be loaded onto an Apple device to use Apple Pay to authorise transactions on your Auswide Bank account by making contactless payments.

Unlike contactless payments made using your card, when using Apple Pay at a contactless reader, you may not always need to enter your card PIN for purchases of $100 or more. It will depend if the merchant has a compatible contactless reader.

If you do not keep the passcode to your Apple device secure may, you may be liable for unauthorised transactions – read the Guide to Banking Services for further details. If you know or suspect that the security of the passcode to your Apple device has been compromised, or that your Apple device has been lost or stolen, call us on 1800 252 730 or +61 2 9959 7885 if you are overseas. Alternatively, you can delete your card in Apple Pay. You can still use your physical Auswide Bank card if you delete your card in Apple Pay.

You must:

  • not record or store the passcode to your Apple device on or with your device;
  • not let anyone register their biometric identifier (e.g. Touch ID, Face ID) on your Apple device;
  • not share the passcode to your Apple device with anyone;
  • choose a passcode that's easy for you to remember and hard for others to guess; and
  • not use a passcode for your Apple device that represents your date of birth or a recognisable part of your name.

Apple, the Apple logo and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries. Apple Pay Touch ID and Face ID are trademarks of Apple Inc.

Personal cards and additional cardholders

An additional cardholder of an Auswide Bank credit card or debit card may register their card for Apple Pay and use Apple Pay even if the primary cardholder is not registered for Apple Pay.

The primary cardholder will only be able to remove an additional cardholder's access to Apple Pay by removing the additional cardholder from the account altogether. If you wish to remove an additional cardholder, please contact us on 1300 138 831 from 7am-7pm Mon-Fri (AEST) or +61 7 4150 4000 if you're overseas.

If primary and additional cardholders share the same card number, the additional cardholder can only make Apple Pay purchases in store that are valued at under $100. For purchases valued at $100 or more, the additional cardholder will need to switch to using their physical card.

Business debit cards

All cardholders of a business Auswide Bank Visa debit card can register their card for Apple Pay.

Business owners will only be able to remove a cardholder's access to Apple Pay by removing the cardholder from the account altogether. If you wish to remove a cardholder, please contact us on 1300 138 831 from 7am-7pm Mon-Fri (AEST) or +61 7 4150 4000 if you're overseas.

Privacy

We use your personal information in accordance with the Auswide Bank Privacy Policy.  See auswidebank.com.au/info/privacy for further details.

Apple shares information with us for fraud and identification purposes.  See Apple's privacy policy at apple.com/au/privacy for further details.

Other information

For information about eligible cards and devices, or for instructions on adding or removing cards from Apple Pay, please visit auswidebank.com.au/applepay.

To get a copy of the terms and conditions for your Auswide Bank card, please visit auswidebank.com.au.

Changes to these terms and conditions

Subject to any relevant law, we may amend these terms and conditions by providing you with notice of any changes at a time and by a method permitted by law or any applicable code.

For Card Services administered cards, please see Card Services’ Apple Pay Terms and Conditions here.