COVID-19 Update: supporting you through the Greater Brisbane Lockdown
As we are an essential service all our Branches located in the Greater Brisbane area will remain open during this latest lockdown period.
Current restrictions of wearing masks, location check-in and social distancing will continue as per Queensland Health directives.
Best wishes as we navigate this latest lockdown together.
Click here for more information.
| Direct Credit from another bank | Simply visit a branch or complete a signed Direct Debit Request which we will send to the other bank. We will need:
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| Direct Credit to you from a third party such as your employer, Centrelink etc. | Easily arranged by the third party who is sending you the payment with their bank. You will need to provide the third party with:
If arranging for your wages/salary to be transferred into your Auswide Bank account by your employer, simply provide them with an Authority to Transfer Wages/Salary. |
| Centrelink, ATO etc (for pension, family assistance payments etc) | Arrange this direct with the applicable government department. Simply provide them with:
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We can also arrange transfer of funds to your other Auswide Bank accounts or an account at another bank in Australia or overseas.
Complete and sign a Direct Debit Request (DDR) form.
This form is completed when you require funds to be credited to your Auswide Bank account from an approved account at another financial institution.
You may also use this form to change or cancel the payment.
All authorised signatories are required to sign as well as the signatories of the account at the other financial institution being debited.
It is essential that the name of the other financial institution, its BSB and the account name and number are completed accurately.
Once complete please return forms to your nearest Auswide Bank branch; or post to: Reply Paid 1063, Bundaberg QLD 4670; or alternatively, fax through to (07) 4152 3499.
Please allow 3 working days from receipt by Auswide Bank for processing.
Note: Funds credited to your Auswide Bank account will remain uncleared for four (4) days while we wait for notification of possible rejection.
Contact your employer or alternatively complete a Switch of Financial Institution and Account Details form, sign and send directly to your employer or alternatively you can send the form to an Auswide Bank's Administration Department at Reply Paid 1063, Bundaberg QLD 4670; or alternatively, fax through to (07) 4152 3499.
Auswide Bank has no control over when your employer making the credit to your Auswide Bank account will update their records.
We suggest that you read Switching Made Easy - doing it yourself or Switching Made Easy - getting help to make the switch to fully understand your switch options and to ensure a smooth changeover.
This information is a summary of features & benefits only - full details, including any applicable fees & charges, are available in the relevant terms and conditions.
