Phone 1300 138 831
COVID-19 Update: Please see an important update on new QLD health directives. Click here for more information.
COVID-19 Update: Please see an important update on new QLD health directives. Click here for more information.
Now you can add your Auswide Bank Visa Debit and Low Rate Visa Credit Cards to Google Pay to pay as quick as you click.
Download the app from Google Play. Then, just follow the instructions in the app.
Download the Google Wear OS Companion app from Google Play on your mobile. Then, just follow the instructions in the app.
Google Pay is accepted at millions of places around the world. You can use it to pay contactless anywhere you see either of these symbols at checkout.
You can pay with Google Pay in hundreds of your favourite apps and sites. Save time at checkout and look out for this symbol.
You can add any Auswide Bank issued cards, including:
The Auswide Bank Platinum Rewards Mastercard Credit Card provided and administered by Card Services, will be made available at a later date.
To check if your phone can make contactless payments with Google Pay, see https://support.google.com/pay/answer/7643995.
If you have a Google Wear OS Wearable, you may also be able to use Google Pay with your Wearable. For more information on Google Wear OS, please visit https://wearos.google.com.
If your phone is ever lost or stolen, you can lock and erase it with Find My Device.
If you're still concerned, we can order a replacement card and cancel the current card.
The same daily transaction limits from your card apply when using Google Pay.
Purchases over $100 may require you to unlock your phone to complete a contactless payment in store.
No, not at this stage. You will still need your physical card to withdraw cash.
Yes, you can add the same card to multiple Google Pay devices. You will need to add the card to each device separately.
Google Pay is a trademark of Google LLC.
These terms and conditions are in addition to, and should be read in conjunction with, the Auswide Bank Guide to Banking Services (if you have an Auswide Bank Visa debit card) and the Auswide Bank Visa Credit Card Terms and Conditions (if you have an Auswide Bank Visa credit card). In the event of any inconsistency between these terms and conditions and the Guide to Banking Services or the Auswide Bank Visa Credit Card Terms and Conditions, these terms and conditions prevail to the extent that any inconsistency relates to the provision of and/or access to Google Pay.
Google Pay™ is currently available for Android™ running 5.0 (Lollipop) or higher with a Near Field Communication (NFC) antenna and Host Card Emulation (HCE) support.
These terms and conditions and Google Pay's terms and conditions govern the use of Auswide Bank Visa debit cards and Auswide Bank Low Rate Visa credit cards through Google Pay. These terms and conditions apply when you load your Auswide Bank card onto Google Pay on your Android device or smartwatch. The terms and conditions that apply to your Auswide Bank card and contactless readers also apply to the use of your Auswide Bank card details through Google Pay.
Your Auswide Bank credit card or debit card can be loaded onto an Android device or smartwatch to use Google Pay to authorise transactions on your Auswide Bank account by making contactless payments.
If you do not keep the screen lock to your Android device or smartwatch secure, you may be liable for unauthorised transactions – read the Guide to Banking Services for further details. If you know or suspect that the security of the screen lock to your Android device or smartwatch has been compromised, or that your Android device or smartwatch has been lost or stolen, call us on 1800 252 730 or +61 2 9959 7885 if you are overseas. Alternatively, you can delete your card in Google Pay. You can still use your physical Auswide Bank card if you delete your card in Google Pay.
You must:
If you have another digital wallet payment method selected as the default contactless payment method on your Android device or smartwatch, you may need to replace it with Google Pay. Use your Android device or smartwatch's settings to select your default contactless payment method.
If your Android device or smartwatch has not connected to a cellular or wireless internet connection for a prolonged period of time, Google Pay may not work, and there may be a delay in time before Google Pay works once a connection has been re-established.
Android, Google Pay and the Google Logo are trademarks of Google LLC.
An additional cardholder of an Auswide Bank credit card or debit card may register their card for Google Pay and use Google Pay even if the primary cardholder is not registered for Google Pay.
The primary cardholder will only be able to remove an additional cardholder's access to Google Pay by removing the additional cardholder from the account altogether. If you wish to remove an additional cardholder, please contact us on 1300 138 831 from Mon-Fri 7am-7pm (AEST) or +61 7 4150 4000 if you're overseas.
If primary and additional cardholders share the same card number, the additional cardholder can only make Google Pay purchases in store that are valued at under $100. For purchases valued at $100 or more, the additional cardholder will need to switch to using their physical card.
All cardholders of a business Auswide Bank Visa debit card can register their card for Google Pay.
Business owners will only be able to remove a cardholder's access to Google Pay by removing the cardholder from the account altogether. If you wish to remove a cardholder, please contact us on 1300 138 831 from 7am-7pm Mon-Fri (AEST) or +61 7 4150 4000 if you're overseas.
We use your information in accordance with the Auswide Bank Privacy Policy. See auswidebank.com.au/info/privacy for further details.
Google Pay shares information with us for fraud and identification purposes. See Google's privacy policy at policies.google.com/privacy for further details.
For information about eligible cards and devices, or for instructions on adding or removing cards from Google Pay, please visit auswidebank.com.au/googlepay.
To get a copy of the terms and conditions for your Auswide Bank card, please visit auswidebank.com.au.
Subject to any relevant law, we may amend these terms and conditions by providing you with notice of any changes at a time and by a method permitted by law or any applicable code.