Emergency Numbers

In an emergency, time is crucial. You need to get onto the right person fast.

Simply select the most appropriate area for you below.

Visa Debit Card - Lost or Stolen:	If Overseas: +61 2 9959 7885 In Australia: 1800 252 730
Credit Card - Lost or Stolen	Low Rate Visa Credit Card Lost/Stolen Cards: If Overseas: +61 2 9959 7885 In Australia: 1800 252 730 Emergency Replacement Card: If Overseas: +61 1303 967 1090 Platinum Rewards Credit Card If Overseas: +61 2 8225 0620 In Australia: 1300 135 538
Insurance	Quotes & New Covers: (8.25am–5.00pm EST Mon-Fri) 1800 673 799
Insurance	Claims & Cover Changes: (8.30am–5.00pm EST Mon-Fri) General (Home, Car etc) 1300 139 418 Boat 1300 002 582 Travel 1300 724 825 Mortgage Repayment 1300 362 108
Travel Insurance Emergency Assist:	If Overseas: +61 7 3305 7499 In Australia: 1800 010 075

If you can't find what you are looking for please Email Us or phone our main phone Australian call centre on 1300 138 831.