SCAM ALERT: News of the merger between Auswide Bank and MyState Bank can attract scammers. There is a possibility you could receive emails, texts or phone calls from fraudsters about the merger and asking you to verify account information. To avoid becoming a victim of a scam, it’s important to stay vigilant and to keep an eye out for information about the merger and scam awareness via our official channels.
PayTo Agreements are located in your Internet Banking (not available in the Mobile App) under the ‘Payments’ tab.
When a PayTo agreement has been arranged, you will receive an SMS message stating a PayTo agreement needs to be actioned in your Internet Banking. To accept or decline the agreement:
Internet Banking:
- Login to Internet Banking
- Select 'Payments' from the top menu of options, then select ‘PayTo Agreements’
- Click the 'Current PayTo Agreements' tab to view and action any with the wording ‘Action Required’
- Select 'Authorise PayTo Agreement'
- Click the 'Get SMS' button to be sent a Secure SMS One Time Password to your registered mobile number
- Enter the One Time Password received in the field provided and click the 'OK' button at the bottom of the screen
- The PayTo Agreement will now show as Active under Current PayTo Agreements
