SCAM ALERT: News of the merger between Auswide Bank and MyState Bank can attract scammers. There is a possibility you could receive emails, texts or phone calls from fraudsters about the merger and asking you to verify account information. To avoid becoming a victim of a scam, it’s important to stay vigilant and to keep an eye out for information about the merger and scam awareness via our official channels.
We can arrange a trace for outward Telegraphic Transfers, but only after 5 working days have elapsed from the date the order was placed. There is no fee for conducting a trace, unless the funds were credited to the overseas beneficiary account prior to the trace being requested (in which case a fee will apply).
If you wish to cancel an outward Telegraphic Transfer after placing an order, the transaction will be reversed using the prevailing ‘buy’ exchange rate (rather than the original ‘sell’ exchange rate) and so you may incur a loss depending on exchange rate movements.
To arrange a trace or to cancel an outward Telegraphic Transfer you have ordered through Auswide Bank please contact us.
